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Cynthia’s Resume

More details on my LinkedIn.

Cynthia Rawlings

Contact

385-368-4058 | [email protected] | LinkedIn | GitHub

Summary

Software Engineer with full-stack experience in ASP.NET, C#, and SQL Server,
specializing in CMS development, secure web applications, and performance
optimization. Skilled in Agile methodologies, code reviews, and collaborative
architecture discussions. Currently expanding expertise in Sitecore CMS to
enhance content-driven development. Passionate about delivering intuitive user
experiences, optimizing system performance, and leading engineering initiatives.

Experience

Computer Programmer Analyst I

Florida Department of Health | January 2024 – Present

  • Developed and maintained over 10 full-stack internal applications used by 500+ staff members, leveraging ASP.NET, C#, VB, SQL Server, HTML, CSS,JavaScript, jQuery, and APIs to streamline health department operations.
  • Managed and enhanced government health department websites for 9 counties, overseeing 100+ pages to ensure content was relevant, understandable, and accessible to over 1 million residents.
  • Ensured PHI security standards by implementing secure authentication, data encryption, and role-based access control, reducing security risks by > 40%.
  • Led optimization initiatives by compressing images/documents, and optimizing database queries to improve load times by > 50%.
  • Improved website accessibility by > 30%, remediating 200+ accessibility issues by following WCAG ADA compliance standards.
  • Utilized Cascade CMS and SharePoint for content management, handling daily updates for 9 counties, implementing automated approval workflows.
  • Provided after-hours support for critical systems, resolving > 90% of incidents within 2 hours and ensuring > 90% uptime for essential applications.
  • Led engineering initiatives that improved system reliability and performance, reducing downtime by > 25% and increasing user adoption by > 15%.
  • Engaged in code reviews, unit testing, and continuous integration, increasing code quality scores by > 20% and reducing post-release defects by > 35%.

UI & UX Design Intern

Pantsuit Professionals | August 2023 – January 2024

  • Developed and optimized 50+ web pages using HTML, CSS, Angular, and APIs, ensuring 100% responsiveness and improving load speeds by > 30%.
  • Conducted usability tests with real users, identifying and resolving 15+ UX pain points, leading to > 20% improvement in user satisfaction.
  • Contributed to an e-commerce redesign, revamping the checkout flow and navigation, which increased customer engagement by > 25%.
  • Worked in an Agile environment, participating in daily standups and weekly team meetings.
  • Documented system architecture, design decisions, and development workflows, reducing onboarding time for new developers by> 40%.
  • Participated in architecture and design discussions with cross-functional teams, implementing scalable solutions that improved system maintainability.

Software Engineer

Freelance | June 2020 – August 2023

  • Built and maintained 15+ customer-facing e-commerce websites and APIs using React, WordPress, HTML, CSS, JavaScript, and PHP.
  • Developed REST APIs with Node.js and Express, reducing data retrieval time by > 35% and improving system scalability.
  • Improved website performance, achieving > 20% reduction in load time through query optimization and caching strategies.
  • Implemented feature flags, enabling controlled feature rollouts and A/B testing, which led to > 15% improvement in user engagement and faster iteration on new features.
  • Designed a custom WordPress theme for 10+ small businesses, achieving > 95% client satisfaction rate and increasing client site traffic by > 30%.

Education

Bachelor of Applied Technology

Brigham Young University-Idaho

  • Web Frontend Certificate
  • Web Development Certificate
  • Graphic Design Fundamentals Certificate

Skills

Programming Languages

  • C#
  • JavaScript
  • HTML
  • CSS
  • VB
  • PHP
  • Python
  • PowerShell

Frameworks & CMS

  • Sitecore CMS
  • ASP.Net
  • React
  • Angular
  • WordPtess
  • SharePoint
  • Cascade CMS

Web Standards

  • WCAG ADA Compliance
  • Performance Optimization
  • Scalable System Development
  • Analytics
  • Google Tag Manager
  • Google Analytics
  • Site Improve

All set to get going?

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